terms & policies.

Deposits

A valid credit or debit card is required to reserve all appointments. Your card will not be charged at the time of booking unless outlined in the policies below.

Certain appointments may require a non-refundable deposit at the time of booking to reserve your appointment. If a deposit is required, the amount will be communicated before your appointment is confirmed and will be applied toward your service total.

Deposits are subject to House of Mieux’s cancellation and rescheduling policy. If you cancel or reschedule outside of the required notice period, your deposit may be forfeited or applied in accordance with our current policies.

 

Cancellation & No-Show Policy

If you need to cancel or reschedule your appointment, we kindly ask that you provide at least 48 hours notice.

Appointments that are cancelled with less than 48 hours notice, or missed without notice (no-show) will be charged 50% of the total scheduled service amount to the card on file.

This policy allows us to protect the time reserved specifically for you and the livelihood of our artists.

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Late Arrivals

If you arrive late, we will make every effort to accommodate your appointment. Depending on your arrival time and the services scheduled, your appointment may need to be modified or rescheduled to avoid impacting other guests.

If your appointment cannot be completed due to a late arrival, the cancellation policy may apply.

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Service Satisfaction

Your satisfaction is important to us. If you have any concerns regarding your service, please let us know before leaving the salon or contact us within 7 days of your appointment so we have the opportunity to review your experience and determine an appropriate solution.

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Refund Policy

Because salon services cannot be returned once performed, House of Mieux does not offer refunds on services rendered.

 

Media Release

House of Mieux may photograph or record portions of your service for educational, artistic, or marketing purposes, including use on our website, social media channels, and other promotional materials.

We are committed to representing our guests respectfully and professionally at all times.You may decline or withdraw your consent at any time by notifying a member of our team.

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Guest Agreement Requirement

To ensure a consistent experience for every guest, all clients are required to review and sign the House of Mieux Guest Agreement before receiving services. The agreement outlines our salon policies, including appointments, cancellations, payments, guest expectations, and other important information related to your visit.

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Changes to These Terms

House of Mieux reserves the right to update these Terms & Conditions at any time. Continued use of our website or services constitutes acceptance of any revisions.

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If you have any questions about our Guest Agreement or salon policies, our team is happy to assist you before your appointment.